Responsible Entertainment

Responsible Entertainment

Caring about the wellbeing of players who enjoy our games and services, as well as the protection of minors and other vulnerable groups, is a key pillar in our strategy.

Protecting vulnerable groups

Greentube follows a strict 18+ policy and only provides its real money gaming products to adults. Our marketing policies are designed to avoid targeting minors or other vulnerable groups.

External certification

Greentube I.E.S GmbH and Greentube Malta Ltd. have been awarded G4 certification, the international standard for responsible gaming. This goes well beyond what legislation requires and is considered by experts to be the highest accolade for any gaming company.

Take an informed choice

Information about the dangers of excessive gambling and tips for safer gaming are key to making an informed choice. As a result, we offer comprehensive Responsible Entertainment information pages with all our brands.

Keep track of your gaming habits

In order to support players in keeping track of their gaming habits, Greentube provides a variety of player protection tools across the broad spectrum of regulatory environments.

Keep track of your spending

Through deposit or loss limits, we support players in tracking their financial expenditure.

Keep track of your time spent on gaming

We offer a variety of reality checks and time limits that help players manage the time they spend enjoying our products.

Take a break

We offer players the option to take a break and exclude themselves from gaming for a defined or indefinite period. Connection with central exclusion registers is also supported.

Get support

Our Customer Service staff is trained to detect risky gaming behaviour and support players. We also offer contact details to local and international health organisations, as well as therapy offers.

Random Number Generator

Our Random Number Generator (RNG) certification ensures customers can rely on a fair gaming environment. It is tested by an independent Test Lab to ensure each sequence of numbers or bits is electronically generated and devoid of any pattern or bias.

BetBlocker Donor

Greentube in now a BetBlocker.org donor, a UK registered charity who offers a free app that allows users to restrict their device from accessing thousands of gambling related websites for a period of between 24 hours and 5 years. The app is available on the following platforms: Android, iOS, Windows, Apple Mac, Linux and Fire OS.